Electrical Engineer - Field Services / Client Confidential / Portland, OR
Client Confidential/Portland, ORAcumen Executive Search is a boutique recruiting firm specializing in finding the right person for the right company at the right time.
Our client is looking for a Field Services Electrical Engineer with experience in fuel cells, who will be a key member of the product development team. As part of a multidisciplinary team, the Field Services Electrical Engineer will be responsible for carrying out systems design related activities underlying our proprietary technology.
Responsibilities include:
• Training Field Technicians on the operation, maintenance and troubleshooting of products
• Regional travel will be required to provide onsite customer support for installation and demonstration of a product within their region
• Perform in field troubleshooting/root cause analysis on site and from the plant using the Engineering terminal and field service technicians as required. Coordinate efforts and maintain communications with Systems Engineering team.
• Write detailed reports of findings and suggest possible hardware/software improvements
Assist Engineering with the following:
• Process controls and controller software functional requirement development
• Identify components with excessive failure rate as possible candidates for redesign and provide input as to desired changes and features that would add to durability.
• Conduct system audits in the areas of - pressure drop, heat loss, auxiliary power etc. to maximize power plant efficiency
• Fuel cell power plant testing, troubleshooting and system optimization
• Power plant and sub-systems performance analysis, hardware verification testing, troubleshooting and root cause analysis
Assist Project Managers with the following:
• Making visits to clients homes to conduct cost estimating
• Assist with permit applications and education for provisioning and installing units
Requirements:
• BS or MS (preferred) in Electrical Engineering
• Training experience with field service personnel and installation contractors
• 5+ years of Systems engineering experience (fuel cell experience a plus)
• Required computer skills: Outlook, PowerPoint, Word, Excel
• Desired computer skills: CAD, Oracle, internet connectivity
• Successful candidate will be highly hands-on and hardware oriented
• Excellent customer communication/interface skills a must.
Personal Skills/Attributes/Qualifications
The position requires a high level of drive and flexibility to work in a rapidly developing entrepreneurial environment. The successful candidate will be a resourceful problem solver, team player with excellent interaction skills, field service trainer, and capable of rapidly integrating observations and lessons into product improvements.
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