Hardware/VMware Operations Manager / Hewitt Associates / Lincolnshire, IL

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Hewitt Associates/Lincolnshire, IL (IL)Job Type: Full-time

Description:

With more than 65 years of experience, Hewitt Associates (NYSE: HEW) is the world's foremost provider of human resources outsourcing and consulting services. The company consults with more than 2,300 organizations and administers human resources, health care, payroll and retirement programs on behalf of more than 340 companies to millions of employees and retirees worldwide. Located in 33 countries, Hewitt employs approximately 24,000 associates.

• Accountable for managing team of 9 direct reports and a global team of 12 associates

• Responsible for career and performance management of 9 associates, including: performance assessment, competency assessment, training/development, and compensation actions

• Direct leadership and facilitation of restoration efforts for all high severity and high impact incidents in a 24/7/365 environment

• Responsible for developing and maintaining key relationships with infrastructure teams and business partner stakeholders

• Lead/perform proactive problem management and incident trending to eliminate future incidents. Participate in root cause analysis meetings, gathering lessons learned

• Maintain open communications with user management keeping them aware of operational situations that may impact their respective areas

• Review operating key performance indicators of computer operations resources utilization and performance

• Manage and implement IT/IS projects and provide ongoing support and maintenance for infrastructure

• Manage Hardware\Hypervisor related aspects for 4000 servers

• Responsible for managing key vendors HP, Vmware, ETC.

Qualifications:

• BS or MS in Computer Science or related field\experience

• 3 Years Management experience

• 7 Years in Server management technology area

• 3 Years managing large virtual environment

• Experience with ITIL or MOF Methodologies

• Experience managing a distributed workforce both domestic and international

• Experience with data center migration\transition activities

• Experience with IT processes\techniques for merger, acquisition and divestitures

All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: education verification, employment verification, criminal check, Denied Restricted Parties Lists or OFAC lists check, fingerprint verification, credit check, and/or drug test. By applying for a position with Hewitt Associates, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position.

Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/VApply To Job