Information Security Manager / Hewitt Associates / Lincolnshire, IL
Hewitt Associates/Lincolnshire, IL (IL)Job Type: Full-time
Description:
With more than 65 years of experience, Hewitt Associates (NYSE: HEW) is the world's foremost provider of human resources outsourcing and consulting services. The company consults with more than 2,300 organizations and administers human resources, health care, payroll and retirement programs on behalf of more than 340 companies to millions of employees and retirees worldwide. Located in 33 countries, Hewitt employs approximately 24,000 associates.
Managing a crucial 24x7x365 team that impacts the entire organization.
Information Security Management is the main focal point for internal systems logical security administration for our associates and external customers world-wide.
Current staff consists of 10 associates with a variety of work patterns and schedules from multiple locations in North America.
Ongoing relationship and close ties with a partner team located off shore
On-Call requirements as part of a leadership team rotation schedule.
Management Responsibilities Include:
• SOX control ownership
• Provide day-to-day direction to the associates in the unit.
• Fulfill key functional roles within the unit.
• Interview new prospects and provide appropriate feedback as needed.
• Share and emphasize the mission and goals of Hewitt Associates.
• Monitor adherence to the quality policy.
• Monitor adherence to internal security policies.
• Monitor adherence to Sarbanes Oxley / SAS70 security compliance directives.
• Control owner for Sox controls in the space
• Perform key roles in meeting the mission and functional requirements of the unit.
• Ensure associates are informed, trained, motivated, directed, and empowered.
• Ensure associates are properly oriented into the unit, evaluated on a timely basis, fairly compensated according to their contributions, and progress according to the jointly-developed and jointly-managed associate development plan.
• Participate in scheduled Disaster Recovery tests.
• Monitoring productivity of the operation.
• Managing and prioritizing daily work schedule.
• Acting as secondary customer contact for issues and needs (e.g.; troubleshooting, standard service requirements, emergency needs, tours, etc.)
• Maintenance of administrative information and training materials.
• Maintaining the relationships with outside service providers.
• Ability to be flexible with hours.
• Possess strong verbal and written, communications and interpersonal skills. Includes relationship management and conflict resolution with all levels of management and client interfacing. Functions as a change agent when appropriate.
Qualifications:
• Bachelor's degree or higher or equivalent work experience, with proven skills in the following technical tools and processes: Remedy/iRequest problem tracking, statistics and measures, 24x7 workforce management, Excel spreadsheets.
• GIAC/GSLC educated and/or certified
• Familiarity of and ability to work within the variety of desktop operating systems and tools utilized at Hewitt Associates (MsOffice, Windows, Lotus Notes, e-mail, etc.)
• Experience in the key technologies of UNIX, Windows AD, Novell eDirectory & RACF
• Solid grasp of security best practices or relational security models including SOX & SAS70  audit /compliance administration
• Skilled in tracking, measuring & monitoring service levels as well spotting service delivery trends.
• Ability to maintain a global team environment.
• Ability to establish and maintain working relations with outside vendors and internal technical support areas.
• Knowing the importance of teamwork and communication between multiple locations.
• Understanding the importance of training new associates, and following up on their progress and training.
• Extensive time management skills.
• Resourceful in determining the information and tools needed by the area to provide effective security administration and customer service to our associates and clients.
• An approachable demeanor: "open door policy".
• Ability to effectively communicate with a variety of styles throughout the organization.
• Flexibility to perform multiple tasks combined with the organizational ability to keep track of all projects.
• Analytical/Problem-solving skills necessary to determine various methods of obtaining information and to identify methods of streamlining and improving processes.
• Creativity in motivating, challenging and developing associates in professional growth.
• Well-developed verbal and written skills.
• Strong commitment to quality.
• Strong decision making and problem solving abilities.
• Ability to work independently.
• Strong project management/leadership skills
• Strong computer aptitude.
• Aggressive as far as being willing to tackle unknown areas of security, technology and support.
All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: education verification, employment verification, criminal check, Denied Restricted Parties Lists or OFAC lists check, fingerprint verification, credit check, and/or drug test. By applying for a position with Hewitt Associates, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position.
Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/VApply To Job
