Senior Technical Consultant / Hewitt Associates / Toronto, ON, Canada

Hewitt Associates/Toronto, ON, Canada (ON)Job Type: Full-time

Description:

With more than 65 years of experience, Hewitt Associates (NYSE: HEW) is the world's foremost provider of human resources outsourcing and consulting services. The company consults with more than 2,300 organizations and administers human resources, health care, payroll and retirement programs on behalf of more than 340 companies to millions of employees and retirees worldwide. Located in 33 countries, Hewitt employs approximately 24,000 associates.

The Technical Consultant will play a leadership role in the delivery of Benefits and Pension applications to a Global Client base.

Primary Responsibilities:

• Conducts systems analysis and has high degree of skills in coding, analysis and advanced debugging in a particular area.

• Project management oversight for development work.

• Subject matter expert for a particular platform for one to many clients.

• Coaches others and contributes and leverages through a larger group of associates.

• Has wide latitude for independent judgment and is highly skilled with extensive proficiency.

Application Analysis and Design:

• Set direction on design and implementation of system wide development issues.

• Provide oversight of systems integration. Provides understanding of all processes at a higher level to provide guidance to developers and facilitate resolution of design and support issues.

• Creation of re-usable, configurable and high performing application designs.

• Creation of high-level technical designs. Must be able to create effective technical design documents that are used to clearly communicate technical designs to development teams.

• Reviewing and providing feedback on technical specifications created by onshore and offshore teams.

• Creating prototypes of functionality to share with the business subject matter experts and operational teams globally

Coordinates Application Development and Testing Activities:

• Manages development priorities for specific processes.

• Ensures that methodologies are followed, including the creation of proper documentation for all changes and enhancements.

• Acts as a point of contact for development teams to identify and answer development questions.

• Performs code reviews for development activities.

Consults with functional team members:

• Acting as a technical subject matter expert to application and architecture functionality and code for a broad set of client specific business processes.

• Providing estimates for work effort duration for change requests and new development efforts.

• Knowledge sharing with ongoing operational teams in the effective use of the applications.

Participate in continuous improvement initiatives:

• Participate in business wide initiatives to improve our delivery model, develop new technical tools, improve operational efficiencies and increase the effectiveness and re-usability of our application development efforts.

Project Management:

• Develop and manage the technical implementation plan for implementations, major releases and maintenance efforts for a Client.

• Track development progress and monitor project related risks.

• Single point of contact for development activities with Client team operations and project leadership.

Problem Solving/Troubleshooting:

• Provide leadership in crisis situations.

Coaching and Fostering Talent:

• Coach system analysts and developers and share technical knowledge to strengthen the team skills.

Qualifications:

Qualifications:

• Knowledge of and experience with development principles and methodologies.

• Willingness to learn, document and support a variety of systems.

• Excellent written and oral communication skills, with an ability to communicate with all levels of management, employees and customers.

• Strong analytical and problem solving skills in troubleshooting issues as part of a global virtual team.

• Experience with high levels of accountability with demonstrated initiative, flexibility and ability to manage workload and achieve results.

• Experience with working within an offshore model.

• Candidates should have participated in at least one significant system implementation or upgrade with significant ongoing support experience.

• Self starter with ability to operate under minimum supervision.

• Experienced in interacting with infrastructure support resources during joint troubleshooting sessions.

• Proficient in the use of and development in MS Office suite of products including Excel, MS Word and MS Access.

Education:

• Undergraduate degree in Computer Science or Management Information Systems or equivalent Professional Level Work Experience.

Travel Requirements:

• 5% - 10%per year

Job Location

• Toronto, Canada

Technical Skills:

• Knowledge of and experience with structured application development

principles and methodologies including the SDLC process.

• 6 years of ASP.net / VB.net / JavaScript technical experience. 

8 years of SQL Server 2000 / 2005 technical experience developing complex stored proedure,functions, queries, trigger, batch Jobs and DTS packages

• 6 years of Access and Advanced Excel (including VBA) technical experience

• 4 years of Benefits and Pension functional experience or related areas.

• Relational database development and design knowledge desirable.

• Experience with Project Management and office tools, including:

• MS-Project

• Lotus Notes

• VisioApply To Job